HWK Troubleshooting

Box Auth Error 33

This error code can be solved with the instructions on the following page: http://www.gsmhosting.net/vbb/showpo...69&postcount=7

Box Auth Error 20 / 32

This error can be solved with the instructions on the following page: REQ-> FBI Process - Box Auth Error 20 - GSM-Forum

Box Auth Error 1

The HWK module is built into the Flash device. The installation should solve the problem.

Error 112-1-0219

This error appears when a HWK Cracker is used. Delete the following files (hwkkiller.dll + ufsloader.dll) from this directory: C: \ WINDOWS \ system32
Install HWK Suite then new.

Authentication stage error: Server reported error: No more upgrade logs.

There is no further update.

Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!

Your account is not activated or it will not use a original HWK module.

Error Connecting UFS: HWK Error: -1

No HWK module built into the Flash device. HWK module or TOT (Broken)

Error Connecting UFS: HWK Error: -3

HWK serial number is blocked or not original.

Anleitung Error 20/32

DO NOT, perform this process unless you have Box Auth Error 20, update client reports "use Update Firmware to authorise UFS !" or you are advised to do so.

1. Run the update client.
2. Select your language.
3. Click "Next".
4. Wait until the "Update UFS Firmware" button is enabled and then click it.
5. Select req.fbi file, you will need to get this file from the support area.
6. After a few seconds the process will complete and create a file called xxxxxx.req. (where xxxxxx is your UFS serial number)
7. Send this file to your UFS reseller.
8. When you receive xxxxxx.fbi from your UFS reseller, perform steps 1-4 above.
9. Select xxxxxx.fbi
10. After a few seconds your box will be authorised.

Your UFS reseller is the only person who can help with this process, do not ask here in the forum, we will not generate xxxxxx.fbi files for you.

NOTES:-

1. the xxxxxx.fbi file sent by your UFS reseller is one time use only.
2. once you have made the xxxxxx.req file, do not perform any other steps on the box, since this will cause the xxxxxx.fbi file to be out of sync.